Unified Messaging Platform
Connect with customers on their preferred channels with a unified messaging solution that brings all conversations into one place.
Messaging Features
Provide seamless customer experiences across all messaging channels
Web Messaging
Embed messaging on your website for real-time customer support.
Mobile Messaging
Native SDK for iOS and Android to add messaging to your mobile apps.
Social Messaging
Connect Facebook Messenger, WhatsApp, Instagram, and more.
SMS
Send and receive text messages directly within the platform.
Video Chat
Escalate to video calls when text messaging isn't enough.
Email Integration
Seamlessly transition between email and messaging conversations.
Success Stories
See how leading companies are transforming customer experiences with our messaging platform
TechGiant Inc.
Industry: Technology
"Implementing Zendesk's messaging platform allowed us to meet our customers where they are and provide faster, more personalized support."
Reduced response time by 65% and increased CSAT by 23%
Global Retail Co.
Industry: Retail
"The automation capabilities have been a game-changer for our support team, allowing us to scale our operations efficiently."
Handled 3x more conversations with the same team size
FinServe Bank
Industry: Financial Services
"Our customers love the ability to start a conversation on one channel and continue it on another without losing context."
Improved customer satisfaction scores by 35%
Ready to transform your customer conversations?
Start your free trial today and see how our messaging platform can help you deliver exceptional customer experiences.