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Our Company

We're on a mission to help businesses deliver exceptional customer experiences.

Our Story
Our Story

From idea to industry leader

MogDesk was founded in 2015 by Sarah Johnson and Michael Chen, who saw an opportunity to create a more intuitive and powerful customer service platform. After experiencing the limitations of existing solutions firsthand, they set out to build a platform that would help businesses deliver exceptional customer experiences.

What started as a small team working out of a co-working space has grown into a global company with offices in San Francisco, New York, London, and Singapore. Today, MogDesk serves thousands of customers worldwide, from small businesses to Fortune 500 companies.

Despite our growth, we remain committed to our original mission: helping businesses build better relationships with their customers through exceptional service.

Our Values

The principles that guide everything we do.

Customer First

We put our customers at the center of everything we do, constantly seeking to understand and meet their needs.

Innovation

We embrace change and continuously seek new ways to improve our products and services.

Collaboration

We believe in the power of teamwork and foster an environment where diverse perspectives are valued.

Global Impact

We strive to make a positive impact on the world by helping businesses deliver exceptional customer experiences.

Our Leadership Team

Meet the people driving MogDesk forward.

SJ

Sarah Johnson

CEO & Co-Founder

Sarah has over 15 years of experience in customer service technology and previously led product at a major CRM company.

MC

Michael Chen

CTO & Co-Founder

Michael is a seasoned technology leader with expertise in building scalable cloud platforms and AI-powered solutions.

ER

Emily Rodriguez

Chief Customer Officer

Emily brings deep expertise in customer success and support operations from her previous roles at leading SaaS companies.

DK

David Kim

VP of Product

David is passionate about building intuitive products that solve real customer problems and drive business growth.

Join our team

We're always looking for talented individuals who are passionate about customer service and technology.